Career

Hi there! We are Japanese-Women Team and currently, we are looking for candidates for the following positions :

Support Specialist (Remote)

Responsibilities

  • Provide support for clients and the users via email  
  • Ensure an excellent support experience for our clients by meeting all applicable metrics and goals.  
  • Participate in the support team on-call rotation on nights and weekends to provide support outside of business hours and improve response time 
  • Develop documentation for internal teams and clients 
  • Collaborate with internal teams to troubleshoot and make improvements on products and processes   
  • Other special projects as they arise

Qualifications

  • Bachelor’s degree preferred
  • 1-2 years of experience in a customer-facing environment 
  • Outstanding written and verbal communication skills  
  • Ability to work independently in fast-paced, interruption-prone environments 
  • Able to quickly diagnose, resolve, and effectively communicate technical issues to a diverse audience  
  • Motivated and capable of working independently with minimal supervision 
  • Demonstrated ability to learn quickly and use critical thinking and problem solving to troubleshoot complex support issues.  

Work Location:

  • Fully Remote

Content Specialist / Copywriter

Our client is looking for experienced communication and content specialist who has worked within the dating field. This individual’s work will help our client reach their target audiences on dating platforms. The role requires a strong writer who can distill and communicate complex research, trends and insights, and who understands different influence channels, and how content needs to be tailored.

Responsibilities:

  • Draft compelling content including op-eds, annual reports, blogs, publications, and case studies tailored to specific audiences and channels. Manage a network of freelance writers to deliver consistently strong content
  • Develop creative ways to produce content to meet target audience needs

Qualifications:

  • 3 – 5 years of communications, content production and marketing in dating services.
  • Self-starter with ability to work independently and in cross-functional teams
  • Excellent writer (a writing test will be given) and editor with great attention to detail
  • Strong project management skills
  • Experience producing content to support overall marketing and communications strategy

To get more detail send us Your resume to: [email protected]